Pouch

Client

Pouch

Type & Format:
Fast Casual Restaurant (Startup)
LOCATION:
Athens, GA
Locations:
1
Opened:
2014

Mission

How do you introduce a traditional South African favorite to a U.S. college town? For the Enslin family, creators of irresistibly delicious meat pies, the answer lay in their own story. Inspired by Papa Enslin’s lifelong adventures traveling the globe and savoring diverse culinary traditions, the family brought generations-old recipes to life, infused with rich, global flavors.

The goal was simple yet ambitious: transform treasured family recipes—and the stories behind them—into a fresh, vibrant dining brand that could captivate and satisfy an entirely new audience.

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Outcome

Respect, love, and laughter became essential ingredients in bringing Pouch to life. Early tasting sessions quickly evolved into lively photo shoots, highlighting the pies’ “portable deliciousness” and capturing the essence of the brand.

With mouthwatering visuals and strategic marketing, the grand opening campaign culminated in a memorable launch, warmly embraced by the Athens community and officially welcomed by the Mayor himself during a celebratory ribbon-cutting event.

Outcome

Respect, love, and laughter became essential ingredients in bringing Pouch to life. Early tasting sessions quickly evolved into lively photo shoots, highlighting the pies’ “portable deliciousness” and capturing the essence of the brand.

With mouthwatering visuals and strategic marketing, the grand opening campaign culminated in a memorable launch, warmly embraced by the Athens community and officially welcomed by the Mayor himself during a celebratory ribbon-cutting event.

Impact

Post-launch, integrated marketing campaigns continued building on this early momentum, celebrating community enthusiasm and converting curious first-timers into devoted regulars—affectionately known as “Frequent Pie’rs.”

These passionate brand ambassadors solidified Pouch’s status as a beloved Athens landmark, cementing its reputation as a must-visit destination, and forever associating the phrase “you gotta try this” with the Pouch experience.

Impact

Post-launch, integrated marketing campaigns continued building on this early momentum, celebrating community enthusiasm and converting curious first-timers into devoted regulars—affectionately known as “Frequent Pie’rs.”

These passionate brand ambassadors solidified Pouch’s status as a beloved Athens landmark, cementing its reputation as a must-visit destination, and forever associating the phrase “you gotta try this” with the Pouch experience.

Pouch
full case study

Creating the Brand

How do you translate the Enslin family’s delicious recipes and global culinary passion into a compelling brand? First, we explored their international experiences—the heart of their vision. Consumer surveys clarified customer perceptions around the concept of “pie,” highlighting portability and international appeal as crucial themes.

Backed by this insight, the name “POUCH” emerged—reinforced by playful, descriptive taglines to redefine the American perception of pie. A comprehensive Brand Guide defined strategy, visual identity, logos, and colors, inspired by the collegiate culture of Athens, Georgia. Finally, professionally designed business cards and a polished investor presentation provided essential tools to propel the business forward.

Primary & Secondary Research (Consumer Surveys)

Brand Name, Tagline & Menu Nomenclature

Logo & Visual Identity

Comprehensive Brand Guide

Business Cards & Investor Presentation

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Pouch
full case study

Art Direction & Interior Experience

Drawing inspiration from the Enslin family’s world travels, we designed Pouch’s interior to reflect an inviting cosmopolitan atmosphere filled with global curiosity. Food photography captured the pies’ enticing “portable deliciousness,” highlighting authentic customer reactions by including local students and future employees in the sessions.

Collaborative, humor-driven copywriting sessions generated memorable phrases that became an integral part of the customer experience, featured prominently on table toppers, window graphics, and engaging environmental artwork.

Interior Design Direction

Food Photography (Marketing & Promotions)

Environmental Graphics & Wall Signage

Table Toppers, Window Graphics & Copywriting

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Pouch
full case study

Product Offering

Pouch’s menu boards became the focal point of the ordering experience, strategically designed for flexibility and growth. Humor infused every aspect, creating approachable and memorable names, supported by engaging copy and playful iconography that introduced customers to an international range of savory pie flavors.

Menu Board Design & Strategy

Iconography & Nomenclature System

Supporting Copywriting

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Pouch
full case study

Packaging & Brand Presence

Every customer interaction was carefully crafted to embody Pouch’s joyful and adventurous spirit—especially the thoughtfully designed packaging and branded take-out items. Custom staff uniforms complemented the interior aesthetics, enhancing visual coherence.

Pouch’s responsive website captured the brand’s lively energy, building anticipation and educating future customers about their fresh spin on a beloved global classic.

Custom Take-out Bags & Menus

Branded Deli Paper

Staff Uniforms

Website Design & Development

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Pouch
full case study

Marketing & Social Engagement

Pouch’s grand opening was a celebrated community event, officially welcomed by the Mayor of Athens, generating excitement and local buzz. Through ongoing social media engagement and targeted campaigns, first-time visitors quickly became loyal regulars.

The introduction of a “Frequent Pie’rs” program created enthusiastic brand ambassadors, cementing Pouch’s place as a vibrant Athens landmark, and solidifying its reputation as an irresistible dining destination.

Grand Opening & “Let’s Party” Campaigns

Sports "Pies & Pints" Promotions

Social Media Management

Event Photography

Loyalty Program Design

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